New digital report calls for action to tackle digital exclusion

October 15, 2020

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The Carnegie UK Trust has today published ‘Learning from Lockdown: 12 Steps to Eliminate Digital Exclusion’. The report sets out a series of 12 recommendations calling for bold action from policy makers, practitioners, academia and industry to tackle digital exclusion in the UK.

There has been increasing recognition of the critical social and economic justice implications of access to digital technology in the context of the Covid-19 crisis. While new initiatives have been rapidly and successfully delivered across the UK, substantially accelerating progress, there is still much more to be done to ensure no one is left digitally excluded.

The new report from the Carnegie UK Trust builds on a decade of work on digital inclusion, and particularly draws on learning and reflections from the coronavirus outbreak and lockdown period. It focuses on areas for action, including the need for development of and commitment to refreshed digital inclusion strategies, the importance of quality data, the role of online regulation and the value of embedding digital inclusion across public services and within all anti-poverty efforts.

The package of recommendations is intended to be ambitious and taken collectively, recognising that tackling digital exclusion needs sustained intervention, resourcing and attention.

The full set of 12 recommendations can be found in the report here and summary graphic here.