New Digital Resilience Report Launched today

October 16, 2019

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The Glasgow City Health and Social Care Partnership have today published a new report, supported by the Carnegie UK Trust, which explores the digital experiences of looked after and accommodated young people in Glasgow.

Digital Resilience, Inclusion & Wellbeing for Looked after Children & Young People was delivered by leading design agency Snook, working with a group of young people from across Glasgow in residential settings, to understand how they are accessing the internet, what they are currently using the internet for and what their needs are from the internet in the place where they live.

Based on qualitative research with a group of young people, the report presents a snapshot of experiences and range of insights relating to digital skills, access, inequality, online safety and digital ethics. The report also provides a framework of recommendations and next steps for each of the themes explored.

Pat Togher, Assistant Chief Officer, Public Protection and Complex Needs said “Glasgow City HSCP remains committed to closing the digital divide and associated inequalities between young people in care and their peers which remains a key feature of our children’s transformational change strategy. The SNOOK report has been critical in supporting and informing the necessary changes in our residential care settings for young people ensuring our practice and digital infrastructure remains contemporary and aligned with the pace of young people and technological change. This report not only respects and values the contribution of young people but also informed our digital change strategy which recognises social media and digital innovation as a central feature in children and young people lives which should be valued and embraced.”

Sarah Davidson, Chief Executive of the Carnegie UK Trust said: “Despite the intensifying role of technology in everything from public services to TV viewing, we know that not everyone is able to access and use the online world safely, productively and enjoyably.

The Carnegie UK Trust has been delighted to support this important project with Glasgow City Health and Social Care Partnership, which explored the digital experiences of looked after and accommodated young people within the city. We commend the commitment of all those involved.

It is clear that equipping all young people with the appropriate digital access, skills, and motivation will be critical to ensuring that digital and social divides are not further entrenched in our society.”


For further information about the work contact Anna Grant, Senior Policy and Development Officer [email protected].