The Brief

Despite the transformative impact of technology on society many people in the UK remain digitally excluded.

This matters as those who are excluded digitally are also far more likely to be disadvantaged according to many other social and economic measures. The digital divide exacerbates inequality.

Our Understanding Digital Exclusion project seeks to analyse the reasons why people are excluded from technology and identify what policy makers can do to reduce the barriers to participation.

We’ve worked in partnership with the Digital Inclusion Research Working Group to design a new Digital Inclusion Outcomes Framework for the UK, we carry out indepth research to better understand the issues and we work closely with national and local governments across the UK to improve digital inclusion outcomes .

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Douglas White

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