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Kindness, emotions and human relationships: The blind spot in public policy

There is growing recognition of the importance of kindness and relationships for societal wellbeing. But talking about kindness does not fit easily within the rational lexicon of public policy. The Trust was delighted that Julia Unwin CBE accepted our invitation to become a Carnegie Fellow; and over the course of the last two years we have been exploring the complexity and contradictions of kindness and public policy through a series of roundtables and events.

Julia’s report, Kindness, emotions and human relationships: The blind spot in public policy, brings together our learning from these discussions. It argues that there have been very good reasons for keeping kindness separate from public policy; but that the great public policy challenges of our time demand an approach that is more centred on relationships; and, with technology and artificial intelligence transforming the way we do things, it is imperative that we focus equally on our emotional intelligence.

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Reports

Leading the Way – a guide to privacy for public library staff

The Lived Experience of Declined Payday Loan Applicants in Glasgow

Payday Denied: Exploring the lived experience of declined payday loan applicants

Use of credit and financial resilience. Analysis of the Scottish Household Survey.

Repay Right

Quantifying kindness, public engagement and place

Making Procurement Work for All

Making Procurement Work for All – visual executive summary

Digital Inclusion in Health and Care in Wales (Welsh version)

Digital Inclusion in Health and Care in Wales (English version)

Kindness, emotions and human relationships: The blind spot in public policy

Living Digitally – An evaluation of the CleverCogs digital care and support system

Fulfilling Work in Ireland: Data Review

Fulfilling Work in Ireland: Discussion Paper

Growing Livelihoods People Working Together to Build a Future for Smaller-Scale Food Growers

Remaking British Towns after Brexit: Key Actions for Policy Makers and Planners

New Powers, New Deals: Remaking British Towns after Brexit

Measuring Job Work: Executive Summary

Measuring Good Work: The final report of the Measuring Job Quality Working Group

Online Data Privacy from Attitudes to Action: an evidence review

Annual Report and Accounts for the year ended 31 December 2017

Insights for a Better Way

Annual Review 2017

Data for Public Benefit Framework

Data for Public Benefit

What Sort Of Scotland Do You Want To Live In?

Evidence Exchange 2017 Infographic

Roundtable report: Co-produced evidence and robust methodologies

An overview of our current activity

The Place of Kindness

Carnegie Library Lab: Final Project Snapshot from Cohort 2

From a shared vision to inclusive implementation: Innovation approaches to developing government frameworks on wellbeing

Supporting Local Places and Local People: Opportunities and Challenges for Welsh Towns (Welsh Version)

Supporting Local Places and Local People: Opportunities and Challenges for Welsh Towns (English version)

Searching for Space: What place for towns in public policy?

Searching for Space: What place for towns in public policy? Policy Summary

What Do Citizens Want?

#NotWithoutMe: A digital world for all?

Summary: A digital world for all?

Digitally Savvy Citizens

Building a Single Digital Presence for Public Libraries

The Place of Kindness: Combating loneliness and building stronger communities

Carnegie Library Lab: Cohort 2 Project Snapshot

Wales – Welsh version Shining a Light

A route map to an Enabling State (French language version)

Sharpening our Focus: Guidance on wellbeing frameworks for cities and regions (French language version)

Kinder Communities: The power of everyday relationships (French language version)

The Enabling State in Practice: Evidence from Innovators (French language version)

Annual Report and Accounts for the year ended 31 December 2016

Annual Review 2016

Fairness Commissions from Shetland to Southampton: the Role of Fairness Commissions in the Enabling State

Shining a light – Policy Report

Shining a light – Data Booklet

Shining a light – Country Factsheet (England)

Secondary Analysis: Comparing data on the use of and attitudes towards public libraries in the UK and Ireland

Shining a light – Country Factsheet (Northern Ireland)

Shining a Light – Country Factsheet (Wales)

Shining a light – Country Factsheet (Ireland)

Shining a light – Country Factsheet (Scotland)

Hackathons: a Practical Guide

Hackathons: a Practical Guide Route Map

Towards a Wellbeing Framework: From Outcomes to Actions

The Scottish approach to evidence: a discussion paper

Work and Wellbeing – Exploring Data on Inequalities

Work and Wellbeing: Discussion Paper

Turnaround Towns: International evidence

Time for Towns

Turnaround Towns Conclusions from our research

Turnaround Towns Case Study 1: Tupelo and Haven Acres, Mississppi

Turnaround Towns Case Study 2: Douglas, Georgia

Turnaround Towns Case Study 3: Duluth, Minnesota

Turnaround Towns Case Study 4: Paducah, Kentucky

Turnaround Towns Case Study 5: Allentown, Pennsylvania

Turnaround Towns Case Study 6: Newcastle, New South Wales

Turnaround Towns Case Study 7: Oamaru

Turnaround Towns Case Study 8: Altena, Germany and Pori, Finland

‘Build Your Own TestTown’ Manual

Kinder Communities: The power of everyday relationships

Digital Participation and Social Justice in Scotland – infographic

The role of digital exclusion in social exclusion

Digital Participation and Social Justice in Scotland

Sharpening our Focus: Guidance on wellbeing frameworks for cities and regions

Report of the Roundtable Reconvened Session July 2016

Towards a Wellbeing Framework and draft Programme for Government

The Enabling State in Practice: Evidence from Innovators

Carnegie Library Lab: Final Project Snapshot from Cohort 1

Annual Report and Accounts for the year ended 31 December 2015

InterAction

Annual Review 2015

Strategic Plan 2016-2020

Towards a Wellbeing Framework: One year on

Breaking the Link

Gateway to Affordable Credit

Towards a Wellbeing Framework – Presentation

Library as social hub (Speaking Volumes)

Library as learning hub (Speaking Volumes)

Library as economic enabler (Speaking Volumes)

Make Your Move Kirkcaldy, Pathhead Primary School, Kirkcaldy: Place Standard Tool Case Study

Belville Community Garden, Greenock: Place Standard Tool Case Study

Auchencairn Link Park, Dumfries and Galloway: Place Standard Tool Case Study

Carnegie Library Lab Cohort 1: Project Snapshot

Fairness Matters

The Enabling State Challenge Meet The Winners

Fairness Matters Summary

Citizens Rising

Click and Connect: Case studies of innovative hyperlocal news providers

Annual Report and Accounts for the year ended 31 December 2014

National Strategy for Public Libraries in Scotland

Annual Review 2014

Meeting the need for affordable credit

The Carnegie position on enterprise

Towards a Wellbeing Framework: Background Report

Towards a Wellbeing Framework: Short Report

Research Summary: Public views on the enabling state

Digital Participation in Dumfries and Kirkcaldy

Digital Participation Infographic

Finding and Protecting the Carnegie Playing Fields

Carnegie Playing Fields Infographic

Carnegie Playing Fields Appendix 1

Carnegie NPFA Playing Field: Boston Manor Playing Field, London

Carnegie NPFA Playing Fields: Cheriton Recreation Ground, Kent

Carnegie NPFA Playing Field: Cowden Recreation Ground, Kent

Carnegie NPFA Playing Fields: Ditton Recreation Ground, Kent

Carnegie NPFA Playing Field: Grange Meadow, Bletchingley

Carnegie NPFA Playing Field: Wimbledon Commons (Richardson Evans Memorial Playing Fields)

Carnegie NPFA Playing Field: Willow Walk Playground and Recreation Ground, Dartford

Carnegie NPFA Playing Fields: Foundling Hospital Site, Corams Fields, London

Carnegie NPFA Playing Field: Lightwater Playing Field, Windlesham, Surrey

Carnegie NPFA Playing Field: Old Highway Recreation Ground, Hoddesdon, Hertfordshire

Carnegie NPFA Playing Field: South Park Sports Field, Reigate, Surrey

Carnegie NPFA Playing Field: The Sir Joseph Hood Memorial Playing Fields, Merton, London

Carnegie NPFA Playing Field: Waring Park, Sidcup, Kent

Carnegie NPFA Playing Field: Hindhead Sports Ground, Waverley

The Enabling State Poll Infographic

Summary of the fourth Carnegie Roundtable on Measuring Wellbeing in Northern Ireland

Summary of the third Carnegie Roundtable on Measuring Wellbeing in Northern Ireland

Places that love people Learning from the Carnegie Prize for Design and Wellbeing Policy Report

Places that love people Learning from the Carnegie Prize for Design and Wellbeing Summary Report

Neighbourhood News Final Evaluation Report for Carnegie UK Trust by Talk About Local

The Future’s Bright – The Future’s Local

Beyond Books The role of enterprising libraries in promoting economic wellbeing

8 Steps to an Enabling State Infographic

Global Citizenship Commission Summary of Private Meeting

Annual Report and Accounts 2013

Carnegie Library Lab Notes for sponsors

Carnegie Library Lab FAQS

Carnegie Library Lab Notes and Criteria

Carnegie Library Lab application form

Measuring Wellbeing in Northern Ireland- Roundtable Study Visit to Scotland

Library as cultural centre (Speaking Volumes)

Speaking Volumes leaflet/poster (print version, instructions)

Speaking Volumes leaflet (print version)

Speaking Volumes leaflet

How Charities in Scotland are preparing for the potential for constitutional change – meeting at the Scotland Office

A route map to an Enabling State

Summary of the second Carnegie Roundtable on Measuring Wellbeing in Northern Ireland

Annual Review 2013

Building Trust and Responsibility – Exploring a New Paradigm: Seminar 1 an Exploratory Dialogue between Policymakers and Civil Society

Neighbourhood News The Time is Now

Neighbourhood News Interim Evaluation Report for Carnegie UK Trust

Summary of the first Carnegie Roundtable on Measuring Wellbeing in Northern Ireland

Making Digital Real: Case Studies of How to Help the Final Fifth Get Online

The Welsh Dragon: The success of enterprise education in Wales (Welsh text)

The Welsh Dragon: The success of enterprise education in Wales

Beyond Boundaries Lifeline Towns and Rural Exclusion

Ten steps for charities and the independence referendum

A Charitable Concern? Session 4: Bringing Together Leaders From North and South of the Border

Measuring Wellbeing in Northern Ireland

Are we making sense of global economics?

A Charitable Concern? ACOSVO Seminar Series 3: summary of discussion on sector concerns

Evidence Exchange: How much are we sharing evidence across the UK?

Evidence Exchange: Learning from social policy from across the UK

Make Your Local News Work

The Rise of the Enabling State

Enabling State Case Study 1

The Enabling State:From Rhetoric to Reality

Enabling State Case Study 2

Enabling State Case Study 3

Enabling State Case Study 4

Enabling State Case Study 5

Enabling State Case Study 6

Enabling State Case Study 7

Enabling State Case Study 8

Enabling State Case Study 9

Enabling State Case Study 10

Enabling State Case Study 11

Enabling State Case Study 12

Economic literacy training for UK-based journalists

Economic literacy training for civil society organisations

A Charitable Concern? ACOSVO Seminar Series 2: summary of discussion on supporting user groups and beneficiaries to have a voice

A Charitable Concern? ACOSVO Seminar Series 1: summary of discussion on structural/ internal issues

Wales: Enabling State

Scotland: Enabling State

Northern Ireland:Enabling State

The Enabling State Roundtable Reports

North of England: Enabling State

South of England: Enabling State

Republic of Ireland: Enabling State

Annual Review 2012

Annual Report and Accounts 2012

Shifting the Dial in Scotland

Weathering the Storm – Full Report

Weathering the Storm – Executive Summary (Welsh)

Weathering the Storm – Executive Summary (English)

Across the Divide – Full Report

Going the Last Mile – How can broadband reach the final 10%

A Charitable Concern

The Enabling State – A Discussion Paper

Shifting the Dial: From wellbeing measures to policy practice

Voicing the Public Interest

Future Directions in Rural Development – Full Report

Future Directions in Rural Development – Executive Summary

Pride in Place: Tackling Incivilities – A Policy Summary

Bredhurst Woodland Action Group, Kent – Pride in Place: Tackling Incivilities Case Study

Civic Pride, Lancashire – Pride in Place: Tackling Incivilities Case Study

Tipton Litter Watch, Sandwell – Pride in Place: Tackling Incivilities Case Study

Urban Eye, London – Pride in Place: Tackling Incivilities Case Study

Llwynhendy Growing Spaces, Llanelli – Pride in Place: Tackling Incivilities Case Study

Redruth Brewery Leats, Cornwall – Pride in Place: Tackling Incivilities Case Study

Clean Glasgow, Glasgow – Pride in Place: Tackling Incivilities Case Study

Springhill Garden of Reflection, Belfast – Pride in Place: Tackling Incivilities Case Study

Pride in Place: Tackling Incivilities – Desk Based Research Report

Pride in Place: Tackling Incivilities, Case Study Research – Overarching Report

Rural Broadband – Reframing the Debate Summary

Rural Broadband – Reframing the Debate

Enterprising Minds – Executive Summary

Enterprising Minds – Full Report

Global Rules, Local Rulers: a discussion paper

Annual Report and Accounts 2011

Annual Review 2011

A New Chapter – Full Research Report

A New Chapter – Discussion Paper

A New Chapter – England Factsheet

A New Chapter – Scotland Factsheet

A New Chapter – Wales Factsheet

A New Chapter – Northern Ireland Factsheet

A New Chapter – Republic of Ireland Factsheet

Future of Arms Length Bodies

Rural Development Networks – Full Report

Rural Development Networks – Executive Summary

Better Journalism in the Digital Age

Better Journalism in the Digital Age (Executive Summary)

The Effectiveness of Rural Housing Burdens: Research Report

The Effectiveness of Rural Housing Burdens: A Policy Summary

Power – A Practical Guide for Facilitating Social Change

Public Libraries Briefing Paper

Regulation of the Press

Exploring Community Resilience

Strategic Plan 2011-2015

Annual Review 2010

Annual Report and Accounts 2010

Appreciating Assets

More Than GDP: Measuring What Matters

A Shareholders’ Guide to Rural Services

The Power of the Plan

Power and Making Change Happen

Rural Development and the LEADER Approach Research

A Common Rural Development Policy?

Annual Review 2009

Creating a Climate for Social Justice

Civil Society: Supporting dialogue and deliberation

Making Good Society

Protecting the News: Civil Society and the Media

Making the Connection: The Use of Social Technologies in Civil Society

Civil Society and the ‘Commanding Heights’: The Civil Economy: Past, Present and Future

After the Financial Crisis: The Roles of Civil Society Associations in Growing a More Civil Economy

Mutuals and Alternative Banking- A Solution to the Financial and Credit Crisis in Ireland?

Global Civil Society: The Role of UK Civil Society in a Rapidly Globalising World

Civil Society: Enabling Dissent

Bridging the Gap Between Climate Change, Resource Scarcity and Social Justice- The Future Roles of Civil Society Associations

Annual Report and Accounts 2009

Tomorrow’s Civil Economy

A Manifesto for Rural Communities – Inspiring Community Innovation

Annual Review 2008

Steps to Successful Community-Led Service Provision in Rural Areas

Altogether Now

How Children and Young People Win Friends and Influence Others

Civil Society Associations and the Values of Social Justice

Power Moves: Exploring Power and Influence in the UK

Responding to the Rooftops: Social Justice and Climate Change – What Can UK Foundations Do?

Annual Review 2007

Then We Will Do It Ourselves

Empowering Young People

Just Change – Strategies for Increasing Philanthropic Impact

Futures for Civil Society – Summary

The Shape of Civil Society to Come

Scenarios for Civil Society

Annual Report 2006

A Charter for Rural Communities

Personal Politics: Democracy, Participation and Collective Action

For the Common Good?

The Commission for Rural Community Development Progress Report

Stepping up the stairs: Increasing the impact of progressive philanthropy in the UK.

They Help You Get Respect- Booklet and DVD

Inspiring Schools

Remixing Citizenship: Democracy and Young People’s Use of the Internet

Leaflets

Call for Expressions of Interest: Understanding Welsh Places

Carnegie UK Trust assessment of the first year of Conduit Scotland

Wellbeing – what’s in a name?

A Connected Scotland: Tackling social isolation and loneliness and building stronger social connections

Consultation

Call for evidence: Age Appropriate Design Code

Submission to Science and Technology Committee Inquiry

Response to the DCMS Select Committee Interim Report

Draft Planning Policy Wales: Edition 10

Supported Publications

A short report for East Riding County Council: Successful Festivals and Events in small coastal towns

Brexit and Fulfilling Work: Responding to Threats and Exploiting Opportunities

Brexit: Implications for Digital Citizens and Consumers

Shopping for Good