Learning from Lockdown: 12 Steps to Eliminate Digital Exclusion Summary

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Author: Georgina Bowyer, Anna Grant and Douglas White

Year: 2020

These 12 recommendations call for ambitious action from policy makers, practitioners, academics and industry to ensure no one in the UK is left digitally excluded. The recommendations build on the Trusts work on digital inclusion over the past decade, and particularly draw on learning and reflections from the coronavirus outbreak and lockdown period.


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