Supporting digital inclusion of adults with low English language skills

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Author: Emma Stone, Rebecca Rae-Evans and Kevin Maye

Year: 2020

Over 11 million adults, across all ages, lack the essential digital skills which are needed for life and work. Of these, around 4 million adults have no digital skills. Across the UK, there is an additional barrier to digital inclusion for people with no or low English language skills, given the growing need to access and navigate the internet in the English language.

The overlap between digital skills and language skills sparked this collaboration between Good Things Foundation and the Carnegie UK Trust. This report looks at existing research and learns from the expertise and practice of community-based tutors to test out insights and produce ideas and recommendations.