This report gives an accessible overview of both the big picture and detailed findings regarding library use and attitudes towards public libraries 2011-2016 across England, Ireland, Northern Ireland, Scotland and...
We are the Carnegie United Kingdom Trust, a Scottish Charity SC 012799 operating in the UK and 20142957 operating in Ireland. We were incorporated by Royal Charter in 1917. Our registered office is Carnegie UK Trust, Andrew Carnegie House, Pittencrieff Street, Dunfermline, Fife, KY12 8AW.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties connected to us provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we and any third parties connected to us shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
Furthermore, to the fullest extent permitted by law (but without prejudice to any liability that we cannot lawfully limit or exclude) we and any third parties connected to us hereby expressly exclude any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our website or in connection with the use, or inability to use, or results of the use of our website, any websites linked to it and any materials posted on it (including liability for loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data or loss of goodwill) and for any other loss or damage of any kind, however arising and whether caused by delict (including negligence), breach of contract or otherwise, even if foreseeable.
Save as set out on this website, we are the owners of all intellectual property rights (including copy rights, trademarks, service marks, data base rights and trading names) in this web site and in the material published on it. Those works are protected by copyright laws and other treaties around the world. All such rights are reserved. Reproduction is prohibited other than with our express permission.
Our status (and that of any identified contributors) as the authors of material on this website must always be acknowledged.
All trademarks reproduced in this website which are not the property of, or licensed to, us are acknowledged on the website.
Unauthorised use by you of this website may give rise to, amongst other things, a claim for damages.
From time to time this website may also include links to other websites. These links are provided for your convenience and for your information only. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s) and accept no responsibility for them or for any loss or damage that may arise from your use of them.
Access to our website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our website without notice. We will not be liable if for any reason our website is unavailable at any time or for any period.
You must not misuse our website by knowingly introducing viruses, Trojans, worms, logic bombs, or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website.
Carnegie UK Trust may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 2nd May 2018.
We are committed to ensuring that the information we hold is secure in accordance with the Data Protection Act 1998 and General Data Protection Regulation. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other websites
It is our policy that we do not use or disclose information about your individual visits to the site or information that you may give us when interacting with the services on the website unless required to do so by law or by the exceptions listed in the relevant sections of the privacy notice below.
This privacy notice tells you what to expect when we collect personal information. It applies to information we collect about:
Visitors to ourwebsite;
Users of our website forms and applicationsystems;
People who emailus;
People who callus
If you have any questions or requests regarding our use of your personal information, then please use the following contact details.
Andrew Carnegie House, Pittencrieff Street, Dunfermline, Fife, KY12 8AW
Visitors to our website
As you browse around the pages of the website, the session cookie tells the website that you are the same person requesting the webpages, and not a new visitor to each page. This cookie does not identify you personally and is not linked to any other information we store about you.
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These cookies are set and used by Google Analytics to gather information about your visit to our website.
Our website uses “Cloudflare”, a performance and security system. This cookie helps it determine trusted visitors to the website.
Our website uses “addthis” which helps us keep track of statistics on shares/likes etc on our news section.
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Our website uses “Wordfence”, a security plugin. These cookies help it distinguish between malicious visitors to the website and genuine people.
When you visit our website you are presented with a cookie control message. You can disable cookies by clicking the “Learn More” link on this area. Web browsers also offer control over cookies through the browser settings, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
‘Enewsletter Feature’ Form Sign-up (located in footer)
In order to sign-up for our bi-monthly enewsletter we ask for you to fill in this form and provide us with your first name, last name, email address and organisation (optional). In addition we will store the page of the website you submitted the form from and the date that you submitted the form.
As this is a sign-up form, by completing the form you are providing us with ‘Consent’ to use your personal data in order to send you our bi-monthly newsletter. We will not use or process your data for any other reason.
When you submit the form, your data is transmitted to us via email and also stored securely in our web database for a period of 30 days (to ensure the data is not lost in transit). Within the 30 day period our team will transfer your email address to MailChimp where it will be stored for the purposes of sending you our enewsletter. When you receive our enewsletter you will have the option (on every enewsletter) of unsubscribing from our mailing list. After the 30 day period is up we automatically delete your data from the website database and email systems. Your email address will continue to be held in our MailChimp account on our mailing list.
We will not share this information with any third party (other than MailChimp) unless required to do so by law.
In order to submit applications to us you will have to become a registered user of the website. This will allow you to log in, create and save applications.
Our registration form asks you to enter a username, email address and password. By filling in this form you are providing us with ‘Consent’ to store your personal details in order to identify you, let you log onto your account and submit or retrieve savedapplications.
Your data is held securely in the website database (passwords are encrypted) and is not used for any purpose other than authenticating you as a registered user and allowing you access to the application system.
If you wish your account to be deleted please contact us using the detail provided in this privacy notice.
We will not share this information with any third party unless required to do so by law.
Application Forms for Funding
Periodically our website contains application forms to submit funding applications online. Application forms can only be accessed and submitted by registered users (see registration form sectionabove).
Each application form is different and we only ask you to provide information that is required in order to process your application. This information is securely transmitted and stored.
By filling in the application form you ‘Consent’ for and ‘Contract’ us to use the data in order to process your application. When you either save or submit the form, your data is securely stored in the web database. On submission, a PDF of your completed application along with any files submitted is created and emailed to us. A copy is sent to you for your records via email. We take the data provided and enter it into our CRM database system for processing. At this point the data will be removed from the website database (within 90 days of application submission). Application PDF’s and files will be securely stored offline for a period of time in order to manage the application process and for record keeping.
Your data is only used for the purposes of processing the application.We do not pass your data to third parties unless required to doso by law, in order to verify the detail contained in your application or to share with relevant persons considering your application. Any third party that
we do share your data with in this regard will be required to observe strict confidentiality in relation to that data.
We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
When someone visits our website we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out information such as the number and demographic details of visitors to a certain page of the website.
This information is anonymised and processed in a way which does not identify you as a user and we do not make any attempt to find out the identities of those visiting our website via Google Analytics.
Cookie control can be used to prevent this (see cookie section above).
AddThis is provided on our website news pages in order to allow users to quickly and easily share our news on their social networks.
AddThis collects information from visitors. This information does not directly identify an individual and is instead designed to identify the devices used by our visitors.
Cookie control can be used to prevent this (see cookie section above).
People who are applying for employment with us
If you choose to apply for a job with us you will be required to download an application form from our website and you will then be asked to email your application to [email protected].
We will use the information provided in your application only for the purposes of considering you for the post for which you have applied.
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations including information relating to our recruitment process. We will hold your personal information on our systems for as long as is necessary for the relevant recruitment and selection activity (normally 12 months after notifying the outcome of the process), or for as long as is set out in any relevant contract you hold with us.
Your data is only used for the purposes of processing your application. We do not pass your data to third parties unless required to do so by law, in order to verify the detail contained in your application or to share with relevant persons considering your application. Where we do share your data with third parties, it is shared on the basis that strict confidentiality will be observed.
People who email us
If you choose to send us an email (various email address’ are available throughout the website) the details you include will be held securely by our email provider. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law.
We may use the information provided in your email for the purposes of responding to your email and any personal information will be deleted once the email has been processed. If we require to store your personal data in order to provide additional services, then we will ask for your consent before doingso.
People who call us
When you call Carnegie UK Trust (our phone number is available on the website) we may make notes of your call in order to process the call. This may include taking personal details. The details taken will only be used for the purposes of processing the call and will be deleted once the call has been completed and processed. If we require to store your personal data in order to provide additional services, then we will ask for your consent before doing so.
The Carnegie UK Trust is fully committed to ensuring that its website is accessible and inclusive for all user groups, including people with disabilities.
The design and build of the website has taken into account the following guidelines:
The W3C Web Accessibility Initiative (WAI)
The Disability Discrimination Act 1995, (Part III)
The Disability Discrimination Act states unambiguously that private and public sector web sites must be accessible. Guidelines include:
Allowing users to control text sizes
Using an easy to read font type
Ensuring suitable foreground and background colour contrast
Using clear and simple grammar
Providing meaningful text equivalents for pictures
Providing simple and consistent site navigation
Ensuring the target of each link is clearly defined
Providing a full sitemap
Providing navigational short cuts for users of text only browsers and page readers
Using appropriate structural mark-up to maximise browser support
Ensuring all content and functionality is available to users without content style sheet (CSS), image and script support
The pages on our website conform at a minimum to level A compliance as specified by the Web Content Accessibility Guidelines and endorsed by the Royal National Institute for the Blind (RNIB). The majority of pages meet level AA and AAA requirements.
The pages within the website should validate as HTML5 and use structured semantic markup. HTML5 is a new implementation of the markup language and although all pages are checked against the most current validators the HTML5 syntax is much more relaxed and allows for a combination of HTML4 and XHTML standards. So errors may be wrongly reported until validators and the advisory group finalise and agree upon the draft spec.
All pages on this site use structured semantic markup, eg, H1 tags are used for main titles, H2 tags for subtitles.
We have checked the site’s font and background colour combinations against the different colour blindness conditions and ensured that all information is still clear.
A number of downloadable PDF documents are available to download from the web site. In order to view these files, you may need to download Adobe Acrobat Reader from the Adobe website.
You may change the font size of this document to your preference through your browser.
This site uses cascading style sheets for visual layout. If your browser or browsing device does not support style sheets, the use of structured semantic markup ensures that the content of each page is still readable and clearly structured. The site makes use of some advanced features of CSS3, the latest version of the technology, this allows for greater separation between content and visual elements.
If you would like to comment on the accessibility of our site please contact us.
This website has been designed and built to take advantage of the latest versions of HTML and CSS, these are supported in the latest versions of most web browsers including Google Chrome, Firefox, Safari, Opera and Internet Explorer 9. All content is fully accessible regardless of browser or browsing device and suitable fallbacks are in place for less advanced browsers.