Learning from Lockdown: 12 Steps to Eliminate Digital Exclusion

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Author: Georgina Bowyer, Anna Grant and Douglas White

Year: 2020

ISBN: 978-1-912908-50-9

Since the outbreak of Covid-19 the scale of digital exclusion in the UK has been exposed and exacerbated beyond previous understanding. While new initiatives have been rapidly and successfully delivered, substantially accelerating progress, there is still much more to be done to ensure no one in the UK is left digitally excluded.

‘Learning from Lockdown: 12 Steps to Eliminate Digital Exclusion’ is a response to this challenge, setting out a series of 12 recommendations calling for ambitious action from policy makers, practitioners, academics and industry to tackle this issue. The recommendations build on our work on digital inclusion over the past decade, and particularly draw on learning and reflections from the coronavirus outbreak and lockdown period.


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